Now a days everyone says about pressure management instead
of pressure reduction. There are different types of challenges in service
Industries. Providing service to Client is one of them. The customer is the
part of production process. Same service can be judged by two different
customers. The way of handling customer complaints in a effective way and
providing good service to clients are considered as opportunities to let know
customers about their capability. Complain means, an organization get
opportunities to develop their products, develop the way of service,
communicate directly with the customer. Complaint means there is room for
improvement .
Customer is always right.
